Have questions, concerns, or feedback? Feel free to reach out and contact us. We love hearing from our customers.
Message us directly and we aim to get back to you as soon as possible. Our e-mail address is [email protected]zollyee.com
Customer Service - Hours of operation:
Monday through Friday 9:00 AM to 5:00 PM
Saturday 10:00 AM to 6:00 PM
Frequently Asked Questions:
Q: How long will it take to receive my package?
A: Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, the estimated delivery time is between 7 to 12 business days. Please consider any holidays that might impact delivery times.
Q: Is shipping free to all countries & regions?
A: We are able to offer FREE shipping once your order is over $69，or a $2.9 shipping fee.
Q: Do we ship internationally?
A: Yes. We are able to ship to worldwide!
Q: What is the company return policy?
A: We will replace all defective units with a new item within 7 days of shipment arrival. For more information click here.
Q: How can I contact you regarding my order?
A: You can contact us via email at [email protected]zollyee.com. Also, you can just respond directly to any notification you will receive regarding your order, shipment notification, or delivery notification emails.
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